I've known James for a number of years now and he always has a great deal of insight to share. This podcast from the Cloud Expo 2014 show floor (apologies for audio that isn't quite up to my usual standards) is no exception. James talks about how IT has to build for the users--not just themselves--and the stories of the moment. (It's probably no surprise that Docker gets a call out.)
Listen to MP3 (0:13:44)
Listen to OGG (0:13:44)
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