Friday, January 30, 2009

Business Books Worth Reading

Fellow analyst Ida Rose Sylvester put out a call on twitter (@idarose) for “a list of greatest business books...classics or current, but genuine game changers (no pop or t[r]endy ones, please).” Here’s my cut. With one exception, these are books that I’ve actually read myself and not just read summaries of. I would guess that I’m not really being fully responsive to the question because some of these are (or at least were) popular and trendy at some point. I’m also not sure that all are really business books in the strict meaning of the word.

Given that I work in and around the IT industry, I’ve also included a few titles that are more relevant to my specific concerns than to the more general business case. With those caveats, here we go:

Competitive Strategy: Techniques for Analyzing Industries and Competitors by Michael Porter of Harvard Business School. This is perhaps the most landmark book I have on this list. It laid out a framework for analyzing company strategy that is still widely used.

The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do Business (Collins Business Essentials) by Clayton Christensen, also of Harvard Business School, is the book that people are alluding to when they use the term "disruptive technology." In the book he "suggests that by placing too great an emphasis on satisfying customers' current needs, companies fail to adapt or adopt new technology that will meet customers' unstated or future needs, and he argues that such companies will eventually fall behind." This is clearly especially apropos in high tech but he offers examples from a wide range of industries.

Crossing the Chasm by Geoffrey Moore. The focus of this book is making the transition from a small group of early adopters to the much larger mainstream market. The often-used bell curve labeled "Technology Adoption Lifecycle" split into groups such as "early adopter" and "late majority" comes from here.

(Like some of the other books here, Crossing the Chasm sometimes feels a bit like a magazine article that's been puffed up into a full book. As Philip Greenspun notes on Amazon "This book illustrates a fault in the publishing industry. If you have a 50-page idea it is too long for a magazine. But it is too short for a book. So if you wanted to get it distributed before the Web came along, you had to drop in words until you reached 200 pages." In all fairness, examples and the like do reinforce the basic concept, but I've made the same comment about a lot of business books myself.)

The Alchemy of Growth: Practical Insights for Building the Enduring Enterprise by Baghai, Coley, and White rounds out my list of books that are essentially about business strategy. Alchemy focuses on how companies can sustain growth by focusing on "three horizons." The first is the current bread-and-butter of the firm; the second, the fast-developing entrepreneurial ventures; and the third, the ideas that will germinate into tomorrow's profits.

Nudge: Improving Decisions About Health, Wealth, and Happiness by Richard Thaler and Cass Sunstein is the one book on this list that I haven't gotten around to reading yet; it's quite recent. It's also not especially focused on using the concepts that it describes for business purposes. Why bring it up then? Well, Richard Thaler was one of (perhaps the) pioneer of something called behavioral decision theory. In a nutshell, it's an approach to understanding how people make decisions that consider how people actually make decisions as opposed to how they would make them were they the rational expected-value maximizing actors that traditional economics largely assumes they are. It's an incredibly powerful concept for many areas of business as it deals with things like the best way to frame or present possible outcomes. (Thaler was a professor of mine at Cornell and he's now at University of Chicago.)

Getting to Yes: Negotiating Agreement Without Giving In by Patton, Ury, and Fisher is a breezy read. But it also lays out succinctly a number of basic negotiation principles that make a lot of sense but aren't necessarily common sense.

Only the Paranoid Survive: How to Exploit the Crisis Points That Challenge Every Company by Andy Grove, former Intel CEO. This list is light on CEO memoirs and biographies. However, I had occasion to read this book as part of an Intel competitive assessment that I was putting together for a client and I got a lot out of it. Partly this was because it was interesting to read Grove's analysis of how the computer industry had developed but there are also good insights about how Intel dealt with PR crises (e.g. the Pentium FDIV bug) and technology transitions.

While we're on the topic of the computer industry, I'll mention three books that are essentially histories of one sort or another. However, they also give insight into project management and how product development and product teams work. These are:

The Mythical Man-Month: Essays on Software Engineering, Anniversary Edition (2nd Edition)by Frederick Brooks. An account of bringing the IBM System 360 to market, this book is especially valuable for highlighting two specific concepts: the vast gulf between a simple product and a complete system and the difficulty of accelerating projects by adding more people.

The Soul Of A New Machine by Tracy Kidder. This may be the best account of developing a new technology product, the Data General "Eagle" minicomputer, ever written. (Of course, I may be biased because I worked at Data General for many years--joining a few years after the events recounted here--and worked closely with many of the people in "the book," including Tom West.)

Show Stopper!: The Breakneck Race to Create Windows NT and the Next Generation at Microsoft by G. Pascal Zachary is another excellent account of developing a product, Microsoft Windows NT in this case. Dave Cutler, formerly of Digital Equipment Corp., is the focus here.

Finally, I'll close with a couple of classics. It's been ages since I've read these and I'm not sure how relevant they are--outside of historical interest--at this point. But I include them because they're often mentioned when talk turns to business books. These are My Years with General Motors by Alfred Sloan and any of a variety of works by Peter Drucker, such as Classic Drucker: From the Pages of Harvard Business Review.

I’m sure that others have their own favorites. But did I make any egregious omissions?

Wednesday, January 28, 2009

Tuesday, January 27, 2009

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Sunday, January 25, 2009

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Monday, January 19, 2009

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Tuesday, January 13, 2009

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Friday, January 09, 2009

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Thursday, January 08, 2009

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Tuesday, January 06, 2009

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Monday, January 05, 2009

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Friday, December 19, 2008

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Wednesday, December 17, 2008

Pan-Roasted Lobster with Chervil and Chives

I really enjoy lobster cooked this way. It's based on a recipe that Jasper White popularized in his restaurants. (See e.g. Lobster at Home) It looks complicated, but isn't really so long as you have the right gear assembled. In fact, one of the nice things about this meal is that you can do a lot of the work a couple of hours in advance so this meal can actually involve less last minute mess and fuss than steamed/boiled lobster. (Less mess at the table too.)

The changes I've made mostly relate to some of the preparation details. In particular, I prefer to parboil the lobsters rather than cut them up alive which, in my experience, leads to pieces of lobster thrashing around the cutting board. It's just more drama than I consider absolutely necessary for this dish.

As for equipment, you'll want a large pot for the lobster of course. As for the pan-roasting part, if your oven is large enough to accommodate it, I find a 16-inch Lodge cast iron skillet that I picked up last summer just about perfect. That should handle about four to six lobsters in the chicken to two pound range. If you don't have a big enough skillet or a big enough oven, a workable alternative is to use a baking sheet for the oven part and one or two skillets, as required, on the stove. You will also want a long-necked lighter or some other suitable implement next to the stove to flame the bourbon.

Lobster is inexpensive right now, so go for it!

Ingredients for four people.

4 to 6 lobsters (1.25 to 2 lb.)

3 TBS peanut oil

1/3 cup bourbon (can also use Cognac)

1/2 cup white wine

8 TBS unsalted butter, cut into slices and chilled

1/4 cup of chopped parsley or chervil

1 TBS finely chopped chives

White pepper and salt

Bring a large pot of salted water to a boil. Parboil the lobsters for about 4 minutes. If you don't have a pot large enough to accommodate all the lobsters, you can do this step in two batches. (You'll need one of those big steamer pots or equivalent.)

Cooking LobsterOnce the lobsters have cooled enough to handle, remove the tails, the claws, and the knuckles/arms. Cut the tails in half lengthwise. Thoroughly crack open the claws and the knuckles to minimize the amount of cracking and picking that needs to be done at the table. You'll now have six pieces per lobster plus the body, which you can discard or use to make stock. Weather permitting I prefer to do this operation outside to keep all the lobstery fluids out of the kitchen. If you like, you can prepare the lobster to this point a couple of hours in advance and put it in the refrigerator.

Preheat the broiler. Position an oven rack in the upper third of the oven. Assemble all you ingredients and equipment by the stove. The pan will be hot and you'll want to move quickly. The final preparation only takes about ten minutes so everything else should be more or less ready to go for dinner before beginning.

Place your sauté pan over the highest heat possible. Allow it to heat for a few minutes until it becomes extremely hot. Add the oil and heat it until it forms a film on the surface of the pan. Slide the lobster pieces, shell side down, into the hot oil. Using tongs, move the pieces in order to evenly sear all the shells.

When the shells have all turned bright red,which should take no more than two or three minutes, turn the pieces over. Cooking Lobster

Place the pan in the oven and cook for about three minutes until the shells are slightly browned. It's OK if they're a bit charred in places. Put it on the stove over high heat. It will be very hot! You can put the plates in the oven to warm at this point.

Add the bourbon and ignite. Add the wine and allow to reduce until it is almost dry; a few tablespoons or so will remain in the pan.

Remove the pan from the heat. Remove lobster pieces and arrange on the plates.

Return the pan to low heat. Add the butter and herbs. Season with some white pepper and maybe a little salt (the lobster will be somewhat salty already) and spoon over lobster pieces on plates.

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Tuesday, December 16, 2008

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Monday, December 08, 2008

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Friday, December 05, 2008

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Great Review of the Grinch Musical

I have not and, barring unusual circumstances, will not see the Grinch musical but I too love the original and hate the Jim Carry movie so this review by Louise Kennedy of the Boston Globe seems spot on:
Every Who down in Who-ville likes "Grinch" shows a lot. But the critic, who lives just north of Who-ville, does not.

The critic hates "Grinch" shows! The whole "Grinch" show season! Now, please don't ask why. No one quite knows the reason.

Oh, all right, I'll tell you.

First of all: I love, truly love, the original "Grinch" show, by which I mean the 1966 Chuck Jones cartoon based on Dr. Seuss' book "How the Grinch Stole Christmas." It is 26 minutes of animated bliss, hilarious and silly and sneakily profound. It is, in fact, even better than the book; it has more (and more baroquely absurd) rhymes, a more satisfying ending, some small but sweet songs along with one very funny one, and, of course, Boris Karloff. Boris Karloff in a Christmas special - sheer genius.

But then came the abominable Jim Carrey movie, a bloated, vulgar exercise in Hollywood excess. And now comes the stage musical, about which the best that can be said is: It's not the Jim Carrey movie. That is, believe me, about as faint as faint praise can get.

Wednesday, December 03, 2008

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Tuesday, December 02, 2008

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Monday, December 01, 2008

Recipe: Lobster Stock

I'm getting my recipe files in order for the first time in ages. One of my objectives is to get them into digestible electronic form so that I can easily put them together into a book. (Not to publish for "real" but because it's a convenient format and so I can give a few copies away to friends and family.)

Anyway, I figured that as part of this process I'd start putting some of the contents online in the form of blog postings. Here's the first.

Lobster is dirt cheap right now so, on the way home from Thanksgiving up in Maine, I stopped at Simpson's Seafood in Wiscasset and picked up a whopping 11 lobsters. The next day, I parboiled the batch, made Pan-Fried Roast Lobster from a few of them, and removed the rest of the meat for lobster rolls or to freeze. This left me with lots of lobster shells and bodies. It seemed a pity to waste so I made some stock. 

(As with any stock making, quantities aren't critical but this is roughly what I used.)

Bodies and other leftover parts of 8-12 lobsters
2 roughly chopped carrots
2 roughly chopped celery ribs
2 chopped onions
6 minced garlic cloves
2 bay leaves
3 thyme sprigs
Water to mostly cover lobster (about 6 to 8 quarts)

Cut the head off the lobster bodies and split open.

Add all the ingredients to a large pot. Bring to a boil and simmer for about 2 hours, stirring occasionally.

Strain through a cheesecloth-lined fine sieve (It may be easier to do a first pass through a coarser sieve). Cool and refrigerate up to 4 days or freeze.

Different Worlds and the Lori Drew Case

As things currently stand with this cyberbullying case, the defendant has been acquitted of felony charges but found guilty of misdemeanors. What's a bit unusual is that the prosecution used a federal anti-hacking law. As Chris Soghoian writes on CNET:
The specifics of the Lori Drew case are messy and emotional. The important fact is that there is no federal cyberbullying statute, so the U.S. attorney in Los Angeles turned to a novel interpretation of existing computer hacking laws to try to punish the woman. The general idea is that in creating terms of service, a Web site owner specifies the rules of admission to the site. If someone violates any of those contractual terms, the "access" to the Web site is done without authorization, and is thus hacking.
As a result, we're seeing a huge divide between what I'll call the "silicon valley crowd" (even if lots of the plugged-in techies live elsewhere) and "everyone else" in their opinions about the case.

For their part, much of the commentary at places like CNET and Groklaw is apoplectic about the guilty verdict, even as a misdemeanor. The issue (which I'm sympathetic to myself) is that violating a Web site's term of service should not be a violation of the law. As a practical matter, we're not seeing the end of the Internet as we know it; no one is going to prosecute you for shaving a few pounds off your weight in an online profile. But it is a troubling precedent.

However, what's striking to me is the level of outrage of everyone else--even the "everyone else" that's actively engaged enough with online sites to leave comments. But this outrage is at the dismissal of the felony charges. What matters is punishing a person who behaved very badly with tragic consequences, not defending somewhat esoteric legal principles. In a lot of comments, I sense genuine puzzlement (and anger) directed at people who place the right to online anonymity higher than the morally "right" deciusion in this case.

If things remain as they are, this case provides an unfortunately good example of the legal saying that "hard cases make bad law."

Wednesday, November 26, 2008

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Fish market (Tsukiji), Tokyo


Fish market (Tsukiji), Tokyo
Originally uploaded by ghaff

I recently got back from a couple of weeks in Japan. It was a business trip but I also had about a week to scoot around the country a bit. All my tagged photos from this trip are here.

Tuesday, November 25, 2008

eBay's Problems


eBay Traffic Plummeting (EBAY)

IMO, this comment sums it up pretty well:

"The root of these problems is that eBay is no longer a place where people can go to find inexpensive goods for sale.

It has transformed, through it's own strategy, to a marketplace of fixed price sellers. And these fixed price sellers charge as much or more than places like Amazon for the same goods. So, as a buyer, why should I wade through hundreds of amateurish listings, deal with massive gouging on shipping, and worry about getting the product from some fly-by-night seller when I can one-click it on Prime from Amazon, get guaranteed authentic goods, delivered in 2 days, with no hassle returns, from a vendor I completely trust, often for less money?"

Friday, October 31, 2008

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