tag:blogger.com,1999:blog-11697802.post112966192190456056..comments2019-06-17T14:52:24.764-04:00Comments on Connections: InterruptionsGordon Haffhttp://www.blogger.com/profile/12792902759064826050noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-11697802.post-1130271693979885992005-10-25T16:21:00.000-04:002005-10-25T16:21:00.000-04:00Hi Rob,I think it depends on the relevance and urg...Hi Rob,<BR/><BR/>I think it depends on the relevance and urgency of the automated messages in question and whether they're not better taken care of by "pull" (i.e. people checking a site) and having an occasional message that's truly urgent handled via a personalized email. It depends on the circumstances. If most of the Basecamp messages are truly priority interrupts, that's one thing. If most of them are routine status, it's something else. There's a lot of "FYI" at most big companies and just because someone sends me something doesn't mean I need to look at it.<BR/><BR/>I suspect there's no single "right" answer. In general, however, I don't think automated messages are typically (outside of a help desk workflow or whatever) a great way to flag important actions.<BR/><BR/>GordonGordon Haffhttps://www.blogger.com/profile/12792902759064826050noreply@blogger.com